Store Policies

Shipping

Orders are prepared with protective card packaging and tracking when available. Shipping charges shown at checkout apply to the order. Delivery times shown by the carrier are estimates and may vary after the package is accepted by the carrier.

Returns

Trading cards are condition-sensitive collectibles. Contact Royal Poke Cards promptly if an item arrives damaged, materially different from the listing, or if there is a fulfillment error. Return eligibility may depend on the item condition and circumstances. Do not alter, open, grade, or otherwise modify an item you intend to return.

Authenticity & grading

Royal Poke Cards reviews inventory for authenticity and condition before listing. Raw-card condition and estimated market values are opinions, not guarantees of a future professional grade or resale price. Third-party graded cards remain subject to the grading company's own standards and certification.

Privacy

Customer information is used to process orders, provide customer support, send order or tracking updates, and review Sell to Royal submissions. Payment card details are handled by the payment provider and are not stored by Royal Poke Cards. Customer order and submission records are stored server-side for business operations.

Terms

Prices, inventory, market comparisons, trade estimates, and offers may change before a transaction is completed. Sell-to-Royal estimates are preliminary until the card is reviewed for condition and authenticity. Orders are subject to inventory availability and successful payment authorization.

For tax, resale, legal, or regulatory questions, customers should consult the appropriate professional for their circumstances.